At Mitukart.com, we are committed to ensuring a smooth and satisfying shopping experience. If you are not fully happy with your purchase, we offer a 5-day return period for eligible items.

Return Eligibility

• Items must be returned within 5 days of delivery.
• Products must be unused, in original condition, and include all tags and packaging.
• Size and color issues: Returns will not be accepted if size or color details were clearly mentioned on the product page.

Non-Returnable Items

• Customized or made-to-order products
• Intimate or hygiene-sensitive items
• Discounted or sale items (final sale)
• Clearance or promotional products
• Items with clearly defined size or color specifications

How to Request a Return

1. Contact our support team within 5 days of receiving your order.
2. Provide your order number along with the reason for return.
3. Our team will share return instructions and shipping details.

Return Shipping

• Customers are responsible for return shipping costs unless the item received was damaged or incorrect.
• We recommend using a trackable shipping service for safe delivery.

Refund Process

• Once the returned item is received and inspected, you will be notified of the approval status.
• If approved, refunds will be processed within 5–7 business days to the original payment method.

Exchange Policy

If you wish to exchange a product for a different size or color (subject to availability), please contact us within the return window. Exchanges are only allowed if the issue is not related to clearly stated product specifications.

Please review all product details, including size and color, carefully before placing your order on Mitukart.com. For any assistance, feel free to contact our customer support team.